Terms of Use

This is a wellness product and information website. As our products are not intended to be medical or pharmaceutical treatments, the contents of this website have not been evaluated by the Food and Drug Administration. Neither this website nor any products on it are intended to diagnose or treat disease.

Innate Choice Inc® has made every effort to ensure the information contained in this site is accurate. Innate Choice Inc® cannot warrant or guarantee the accuracy or timeliness of any information found in this site.

Refund Policy

For items Shipped Directly to Our Customers

Money Back Guarantee!

Here at Innate Choice we stand behind our products 100%. If you are not satisfied with your purchase we are happy to refund your money for any unopened product that is returned to our warehouse within 30 days. Should you wish to return any product please call us at 1-877-563-8848 so that we can arrange acceptance at our warehouse. We are unable to take responsibility for return shipping costs. Restocking fees (minimum $5) must be applied to all returned items.

Innate Choice guarantees safe delivery of your product. If you receive damaged product we will ensure that your product is replaced. Please call us immediately at 1-877-563-8848 to report any damaged products.

Items/orders returned to our warehouse because they could not be delivered due to an addressing error made by the customer or refusal of delivery, failure to pick up the order from the shipper, or similar reason, will be refunded at the purchase price, less shipping and handling fees of $15/bottle or $20/case.

For Items Shipped to Third Parties

Items shipped to third parties on behalf of our customers will be refunded at the purchase price, less shipping and handling fees of $15/bottle or $20/case. Return shipping fees are the responsibility of the customer, or receiveing party.

Return Policy

All returns must be approved by Innate Choice Inc® prior to the product being sent back. Please call us at 1-877-563-8848 so that we can arrange acceptance at our warehouse.

Only unopened items may be returned.

Please see our Refund Policy for more details.

Shipping Policy

Fees

As a customer, you are responsible to comply with International, National or local laws regulating importation of products that you may purchase. You are also solely responsible for any taxes, duties, levies, fees and/or any other expenses related to importing the products you order.

Please be advised that Innate Choice® is not responsible for taxes and/or duties or any brokerage and/or delivery fees applied to international shipments.

We strongly recommend that you contact your customs office to thoroughly inquire about import regulations, taxes, and duties before placing your order. Innate Choice is not liable for packages refused or held for delivery and you will not receive a refund or credit for any losses associated with customs decisions or for any fees, duties or taxes.

Please check with your country's customs office regarding the import of the products you wish to order. As the buyer, you are responsible for any import restrictions, prohibited import items, taxes, tariffs, fees and other duties.

In some Countries Supplements are restricted for import to a 90 day supply and must be for your own personal use. Losses incurred due to exceeding your Countries limitations will not be refunded.

By ordering you agree to these terms.

Privacy Policy

Innate Choice Inc® will not share your personal information with any third party without your permission.

From to to time promotional and educational material may be sent from Innate Choice Inc® to our customers. Customers may opt out of these types of newsletters by logging into their account and changing their settings on their email addresses.